Privacy Policy
Last updated: 31st July 2026
At GlowTheoryBody, we respect your privacy and want you to feel safe when shopping with us.
This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
Information We Collect
When you visit our website, place an order or contact us, we may collect:
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Your name
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Email address
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Delivery address
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Billing information
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Phone number (if provided)
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Order details
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Messages you send to us
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Information about how you use our website
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order updates and important messages
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Provide customer support
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Improve our website and products
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Prevent fraud and keep our website secure
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Send marketing emails if you choose to receive them
We only collect information that helps us provide you with a better shopping experience.
Payments
Payments are processed securely through trusted payment providers.
GlowTheoryBody does not store your full payment card details.
Your payment information is handled securely by our payment partners.
Marketing Emails
If you choose to join our email list, we may send you updates about:
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New products
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Special offers
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Beauty tips
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GlowTheoryBody news
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with trusted partners who help us run our business, such as:
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Delivery companies
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Payment providers
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Website and technology providers
These partners only receive the information they need to provide their service.
Keeping Your Information Safe
We take reasonable steps to protect your personal information and keep it secure.
However, no online service can guarantee complete security.
Your Rights
You have the right to:
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Ask what information we hold about you
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Request changes to incorrect information
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Ask us to delete your information where possible
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Stop receiving marketing messages
If you would like to make a request, please contact us.
Children’s Privacy
Our website is not designed for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be shown on this page with an updated date.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.
To learn more about this, check out our article “Creating a Privacy Policy”.